Welcome to Cutler and Bond
We sell and let basement flats... it's what we do!
020 7938 3322 / info@cutlerandbond.com

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Testimonials

 

Mr M  Kates - Vendor of Ifield Road, SW10 - March 2015

In an industry where few agents are worth their salt, Tim Day stands out as a beacon of professionalism, knowledge and wisdom. Given he's an owner/manager his interests are entirely aligned with yours and, quite simply, he delivers. I will actively look to use Tim's services again and can't recommend him highly enough. In fact, anyone looking to use another agent should only do so after having, at the very least, examined Tim's proposal. A high quality service from a high quality individual. 

Sam Pepper - Buyer of Ifield Road, SW10 - February 2015

Throughout the process of finding my next home, Tim and his team at Cutler & Bond provided a sterling service.   Tim is one of the most professional estate agents you are likely to meet; a pleasure to deal with, utterly helpful – even providing updates on a Sunday, and really knowledgeable too.  He also listens to what type of property you want rather than pushing something on the books which isn’t appropriate, will also listen to any concerns and do his utmost to sort.  He went above and beyond duty when he speeded up the exchange and completion process and provided great communication despite unnecessary delays from the lawyers!  I would definitely instruct Tim if I sell my home or indeed purchase another property in the future. 

Mr & Mrs L. Franks – buyers of Kensington Court W8 - February 2015

Tim Day is the guy who put the word gent into agent. Choose another and you run the risk. And with the Central London property market, who needs the risk…? Tim is the man you deal with. His knowledge, contacts and manner brings a sense of ease, understanding and logic to the process. He genuinely wants what’s best for you. That’s not always the case…A true gent. A true agent. 

Leighton K McDonald - Vendor of Cranley Gardens, SW7 - October 2014 

Thank you very much for handling the sale of the flat and for all the extra work you have done to expedite closing.

 

You have provided a great rental management and sales service - thank you.

Laura Cecil - Buyer of Ifield Road, SW10 - September 2014

I began seriously searching for a flat at the beginning of the year, and realised quickly how competitive the market was at my price level. I saw 3 flats that I liked over a period of 4 months but was gazumped or pipped at the post by sealed bids. Cutler & Bond advertised one I liked and Tim Day arranged a viewing very quickly at a time to suit me. Within hours we had agreed terms on the understanding that the flat was removed from the web and no longer advertised, or open to viewings. Tim was honest, helpful and proactive throughout and although the procedure took longer than expected, he was always available and cooperative. I would highly recommend his Company and was grateful for all his assistance until completion.

Mr B Burstein. Buyer of Kensington Court, W8 - April 2014

My husband and I had a handful of days to spend together looking for a flat in London recently, and we instructed Tim Day to represent us as a buyer.  We had found Tim Day’s company previously and set out our basic requirements through one meeting and email.  Within 2 hours of getting off the plane, Tim had us sorting through a stack of listings and in his car off looking at properties.  Tim knows his neighborhoods thoroughly and understands the market conditions implicitly.  By the end of the 3rd day, we had found our new flat and successfully negotiated a deal with the owner; he also helped us navigate the English real estate rules and helped us locate other support services we would need to make our flat a success.  I can’t imagine our being able to make this happen without Tim’s help and support.  His expertise and relationships are comprehensive:  a encyclopedic knowledge of West London, relationship with many peer brokers, negotiation and communications skills and the energy to make the whole "package" effective.  Although Tim acted for us as a buyer, we can see and recommend him equally as a sellers representative.  In short, if you need a knowledgeable, helpful, energetic, experienced estate agent, use Tim Day.

Paula Holmes. Vendor of Gunter Grove, SW10 - April 2014

There are several adjectives that come to mind when I think about or talk about my real estate agent, Tim Day. Incredibly kind, whippet smart, uber creative, utterly conscientious, totally trustworthy, and unwaveringly patient.  Tim was always there for me – even on a Sunday at 8pm – and even when I was being a little over- anxious.  Oh and he got me an amazing deal on my sale and my purchase.  Thank god for adjectives – otherwise I simply couldn’t begin to describe the fierce and fabulous Tim Day.

Henry Hudson. Buyer of Cresswell Gardens, SW5 - March 2014

Everyone one at Cutler & Bond handled our recent purchase in an extremely professional and helpful manner. I was able to contact Tim Day whenever I had a query -even on a Sunday  Our purchase which was quite complicated at times was handled  smoothly and efficiently. I have no hesitation in recommending them and they would be my first choice as agents if we ever decide  to sell.

Denitsa Todorova. Buyer of Courtfield Road SW7 London – August 2013

I have been  trying to buy a flat for the last nine months. And I have to say that the unprofessional approach of the many agents I came across to deal with along the long process have prevented me from not being able to succeed. Sometimes you  think by finding the right property is where the pain ends but I found out that to actually be able to take the big step further and complete you need a real professional approach and I have to say that Tim made that happen.  I had some issues which Tim managed not only to resolve very quickly and efficiently but to understand the problems which had to be addressed accordingly. That made the whole spectrum of experience very stress free and  I would definitely recommend Tim and his company to anyone who is looking to buy/sell his property and to anyone who just wants a real bespoke, personal and professional approach. 

Guillaume Farges. Buyer of Hatherley Grove W2 London – July 2013 

We are very happy with the property we’ve just bought. Tim’s team has been very efficient during each of the steps of the process. As first-time and French buyer we were not familiar with the UK process and Tim has been patient and very helpful with us. In our case the process was quite prolonged due to complications with mortgages and solicitors and due to the fact that our savings were in France in Euros. Tim was extremely reactive, professional, communicating with everyone to ease the process.  For these reasons we  would be happy to recommend Cutler & Bond Estate Agents.

Mr F. Ying Vendor of Hatherley Grove, W2 (July 2013)

My wife and I owned a lower ground floor flat in Bayswater, near Westbourne Grove for many years. Following retirement, the flat was completely remodelled into a modern two bedroom flat with a small patio, dining hall, open-plan kitchen & lounge and bathroom. Although it was thoroughly up-to-date with high-quality lighting, modern flooring, bathroom & kitchen etc. it failed to attract any realistic offers through two large estate agents. After a year, we signed up with a bespoke estate agent, Cutler & Bond in Kensington who specialised in Lower Ground Floor Flats in Central London. As the flat was empty, the managing director, Tim Day suggested that it might benefit from design/re-furnishing by a specialist design company, called London Home Staging, which had helped to achieve a successful sale for another property they had ‘design-dressed.’ We were told that prospective buyers often cannot visualise what a ‘blank canvas-empty property’ would look like furnished as a home. Everyone who saw the result was complimentary. Indeed, the former agents rang us up after seeing the images on the internet and asked who had redesigned the property! Within five weeks on the market by Cutler & Bond, the flat was sold to a keen young couple who worked in the city, who were persuaded by the ‘new look.’ The price achieved was excellent - we would not hesitate to recommend them.

E. Mackey. Vendor of Imperial Wharf, SW6 (February 2013)

I found the team at Cutler and Bond informal but very professional,  with a courteous attitude and straightforward to deal with from start to finish.  Tim was highly recommended through a friend of mine and was a pleasure to work with and at all times was both quick to respond and pragmatic in his response.  No time wasters were sent to view and the feedback Tim provided was always useful.  Tim knew I was eager to sell and I really wanted to purchase another property, so I thought by also advertising with Foxtons it would push my property to complete quicker with more viewings but sadly Foxtons were not as supportive or professional as Cutler and Bond.  I especially appreciated Tim's thoughtful management and understanding of my instruction.  His foresight and experience shone through and I was thrilled to have sold finally with Tim.  I wish the company every success for the future, and please don't change the formula of straight advice, wish I had listened when you said you would definitely find a buyer.   I would not hesitate recommending Cutler and Bond as the whole process was problem-free, courteous and very polite

J. Buckley. Vendor of Holland Park, W11 (December 2012)

We had our lower ground floor flat on with multiple agents for several months in 2012 but it was Tim who eventually found us a cash buyer who completed on the purchase. Their specialism in this end of the market set them apart and Tim Day was responsive when any issues emerged

Mr & Mrs Lee. Vendors of Onslow Square, SW7 (October 2012)

The whole episode of selling my Chelsea apartment was traumatic.  Everything you can think of happened - But Tim came along saved the day, he was the most professional of Estate Agents I have ever come across (and I have purchased/sold quite a few homes in my time).  He was extremely 'hands on' and communications were fantastic.  He didn't mind to show his mind if he thought we were being 'hoodwinked'.  Having been gazundered by the first buyer within an hour of exchange, Tim talked me through the upset as if it were himself who had been let down. He immediately strove to find another buyer - he did, and all went to book even though it was an extremely complicated situation with leases etc.  I would recommend Tim and his Company to all who wish to sell a unique home, which seems to be his specialised preference. Although I suspect he would be excellent at caring for all buyers and sellers, whatever type of property was involved. Well done Tim and Thank you so much.

 

J.Mitchell. Tenant of Knightsbridge Court, SW1X (August 2012)

As a last minute hope I contacted Tim about a short term let in Central London prior to the Olympics for my family travelling from Singapore.  Tim was able to accommodate our wishes and had the paperwork signed within hours while at the same time arranging cleaners to help make our stay even more relaxed.  He met us on arrival and even helped carry in our luggage and to top it all off he had stocked the fridge with a welcome pack of essentials.  All things unexpected but most welcome.  We will be using Tim's services again in the near future and will definitely be recommending him to our friends.

J. Edge. Buyer of Ifield Road property SW10. (June 2012)

We are delighted with the property we have purchased and the very efficient and helpful service we received from Tim and his team. The process in our case was quite prolonged due to complications with mortgages and solicitors, but Tim was always there to communicate with various parties over these issues.We were very pleased with the conscientious service we received from Tim any would be happy to recommend Cutler and Bond. Estate Agents.

R. Crowe - Vendor of Earls Court Rd, W8 (May 2012)

I instructed Tim to handle the sale of my property in Kensington after being initially impressed by his professionalism and depth of knowledge of the current local property market and I was not to be disappointed. Throughout the sale process Tim was constantly on the case, fully contactable whenever needed and as things progressed after it became apparent solicitors were possibly not doing their jobs as quickly as they could, Tim's hands on and proactive approach got to the route of the problems and moved the whole sale along to a successful conclusion in a time frame that saved many weeks if not months had the solicitors been left to their own devices. I have no hesitancy in highly recommending Tim's services.

S.Crawley - Landlord of North End Road, W14 (May 2012)

Not only did we buy our flat through Tim, but after renovating the property, we then came to him in search of a tenant, and he found one with speed & efficiency. Tim is extremely thorough, consistently quick to respond to emails and always reachable if needed. We rely on his services and look forward to using him in the future.

J. Lynam - Vendor of Redcliffe Square, SW10 (January 2012)

There are plenty of estate agents in Chelsea seeking instructions and thinking that it's easy money for old rope.  The sale of my flat was far from simple and the patience, perseverance and thoroughness displayed by Tim Day and his team impressed me.  Even after a myriad of issues and problems before Exchange, Tim remained calm and reassuring.  Even beforehand he was always optimistic of finding a buyer and tried clever an creative ways of doing so.  I appreciated his efforts greatly in securing the sale in a weakening market

J. Mould - Buyer of Redcliffe Square, SW10 (January 2012)

Although Tim was acting for the vendor, we found Tim very helpful and efficient.  His knowledge of the market place in this area was of a particularly high standard and we would like to use his services when we come to sell our property in the future. Our purchase was completed within a few weeks of the vendor agreeing to our offer and I would think anyone wishing to have a complete service would not hesitate to use Tim Day. Tim is an excellent communicator and he keeps all parties involved with the transaction well informed at all times. He certainly goes the extra mile. As professional people we would recommend him without reservation.

Scott Guthrie - Vendor of Kensington Mall, W8

Tim raised the bar in what he achieved on the sale of my W8 apartment in terms of price per square foot.  He accomplished this partly through doing the basic stuff well: Tim did what he said he’d do when he said he’d do it, and he put effort into it. I was selling my home over the winter months and not living there at the time. Tim would turn up early for each viewing, pick up all the post from the mat, turn the lights on and the heating up and air the property. When viewers arrived they found a warm, welcoming, tidy home. Once a potential buyer was found Tim nursed along the whole process from helping compile the bundle of legal work at the start to chasing the vendor towards the completion.

Rob Ground - Vendor of Castletown Road, W14

We sold our basement flat through Tim Day.  Having spoken to a number of other agents it was clear that Tim not only had the knowledge and expertise, but equally importantly the client base and people skills to get the flat sold in the time we needed.  We asked Tim to intensively market the property while we were abroad for two weeks as it is difficult to show a property with a small baby living there!

On our return Tim had firm interest from three buyers and secured an offer from one of them that we were very pleased to accept.  He was very hands on through the sale process and even drove and hand delivered the original contract of sale to our lawyers (based in Basingstoke) to ensure exchange happened on the required day to make sure we did not lose out on the property we were moving to.

Tim was straightforward and open with us and our buyer.  I would be more than happy to buy or sell a property through Tim in the future.  We cannot recommend Tim's services strongly enough. Rob Ground.

Paul S - Vendor of Fawcett Street, SW10

I instructed Tim Day to sell my property in Chelsea alongside a mainstream agent. What was clear from the outset was Tim Day’s focused approach to marketing and how he seemed to have a trusted relationship with potential buyers. Tim Day accompanied every single viewing and was fluent about the property’s attributes - which meant I didn’t have to step in all the time and explain about technical elements such as the under-floor heating or the wireless audio system. Bottom line is that Tim Day delivered and the other agency did not; I would highly recommend Tim Day in all matters relating to Estate Agency.


James and Katherine Casper - Tenant of Logan Place, W8

After eight years of London renting, working with dozens of letting agents, we have found Tim Day to be the most reliable and trustworthy of them all. An estate agent you can trust who won't forget you after the lease has been signed. If our best friends were looking for a house or flat in Kensington/Chelsea, we would send them to Tim Day.




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